Policies
Cancellation Policy We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.
No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.
Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
Gratuity The average gratuity is $15-$25 per hour. Gratuities are a great way to show your appreciation to your therapist.
Retail Policies
We accept Visa, MasterCard, Discover, American Express, Checks with proper verification, and Cash.
All sales are final.
No refunds for any reason.
No exchanges.
There will be a $35.00 fee for all returned checks.
Gift Certificates expire six months from the date of purchase. Expired gift certificates will be accepted with a 70% processing fee assessed on the current cost of the service.
Please make note that the Internships are each for a Limited Time Only!